SUPERVISION RECEIVED: Director, Information Systems Position will help triage accessibility issues and user related problems to appropriate technical staff for further evaluation will also log, coordinate and track requests for assistance related to RAIS-supported systems and act as a primary user contact for Patient Portal assistance. This includes assistance with access to e-mail, clinical information systems such as RIS/Dictation/PACS while also gathering all information pertinent to assisting users with access and requests for resources. Responsible for providing first-line support service to users of clinical and information services of Radiology Associates of Tallahassee. Radiology Associates of Tallahassee is a drug and smoke free workplace and EOE Exceptional verbal and written communications skills with emphasis on accuracy of patient health information, documentation and storage. Proficiency with Microsoft Windows, Medical Record Information Systems and PACS related to patient data entry & PHI storage.

Computer experience in Radiology/Imaging facility preferred. Minimum of one year work experience in a medical office setting. Prepares document and studies in RIS and PACS to support Radiologists. Provides customer service satisfaction to both internal and external customers.

Responsible for carrying out all duties related to processing incoming PHI and ensures that all necessary patient data is coordinated thoroughly, accurately and expeditiously. Responsible for gathering Protected Health Information (PHI) to aide departments in complete exam submission for timely reporting.

POSITION: Clinical Data Retrieval Assistant Monday-Friday 8-5, one Saturday a month, occasional evening or overnight.

Radiology imaging associates